• Contact NOVA Chemicals


    Manufacturing Locations

    • Joffre, AB, Canada
      NOVA Chemicals reception - 403.314.8611
      For general inquiries during business hours 8:00 a.m. - 4:30 p.m. Don't know an employees direct telephone number? That's OK — our receptionist can connect you to all departments/employees on site.
      Joffre Site Operations Information Line - 403.314.2882
      For current information on planned activities — such as turnaround flaring or venting, fire training, emergency preparedness drills or unplanned events (process upsets) — just dial in and a voice-mail message will provide you with current information.

      Emergencies or Concerns

      403.314.8767 — 24-hour Joffre Site Emergency Line
      1.800.561.6682 — Transportation Emergency Line
      1.800.780.6682 — Pipeline Emergency Line

      By E-mail

      Contact us at any time — we'd like to hear from you with questions, concerns or comments. Just e-mail us at joffresite@novachem.com.

      By Fax

      Each department here on site has a direct fax line. If you don't know the direct fax number, just dial our switchboard and our receptionist can assist you.

      By Mail

      (serving the Joffre Site)
      NOVA Chemicals
      P.O. Box 5006
      Red Deer, AB T4N 6A1

      Courier Addresses

      Joffre Site shipping address:
      NOVA Chemicals Corporation
      38430 Highway 815
      Lacombe, Alberta
      T4L 2N2

      Joffre Site Deliveries:

      21 km East of Red Deer on Highway 11; 2 km South of Hamlet of Joffre on Highway 815
      NOTE: No Friday courier deliveries without an appointment.

      GPS: Latitude 52-18 and Longitude 113-32

      Accounts Payable Inquiries

    • Sarnia-Lambton, ON, Canada

      For all inquiries, please call Security at 519.862.2911 and press “0”.  You will be directed to the appropriate contact.


      We would like to hear from you – if you have questions, concerns or comments please e-mail us at manestcomm@novachem.com.  


      NOVA Chemicals has four locations in Sarnia-Lambton
      Corunna Site
      Moore Site
      St. Clair River Site?
      Manufacturing East
      Corporate Center?
      785 Petrolia Line
      Corunna, ON
      N0N 1G0
      510 Moore Line
      Mooretown, ON
      N0N 1M0
      285 Albert Street
      Corunna, ON
      N0N 1G0
      Building 1040, Suite 201
      1086 Modeland Road
      Sarnia, ON
      N7S 6L2
      519.383.8303 Ext. 221

      General Business and Mailing Address:

      NOVA Chemicals
      Manufacturing East Corporate Center
      P.O. Box 3060
      Sarnia, ON N7T 8C1

      NOVA Chemicals Pipeline Emergency Lines:

      In Canada: 519.862.2002 (Emergency Only)
      In the US: 800.278.0584  (Emergency Only)
    • Painesville, OH, USA?
      Product Websites:
      Press Inquiries: Corporate Communications 412.490.4963
      Plant Inquiries: 440.352.3381
      Product Inquiries for EPS resins: 877.877.0062
    • Monaca, PA, USA
      Product Websites:
      Press Inquiries: Corporate Communications 412.490.4963
      Plant Inquiries: 724.774.1000
      Product Inquiries:
      • EPS resins: 877.877.0062
      • ARCEL resins: 724.770.5555
    • Geismar, LA, USA

      5205 Highway 3115
      Geismar, Louisiana 70734/p>

      Phone: 225.642.2100


    Operating & Sales Centers

    • Calgary, AB, Canada

      NOVA Chemicals' Head Office

      1000 Seventh Avenue S.W.
      P.O. Box 2518 Station M
      Calgary, Alberta
      Canada T2P 5C6

      Phone: 403.750.3600
      Fax: 403.269.7410

    • Fribourg, Switzerland

      Avenue de la Gare 14 1700
      Fribourg, Switzerland

      Phone: 41.26.426.5757
      Fax: 41.26.426.5770

    • Houston, TX, USA

      NOVA Chemicals Olefins, LLC

      Williams Tower
      2800 Post Oak Boulevard, Suite 425
      Houston, TX 77002

      Phone: xxx.xxx.xxxx

    • Mont Belvieu, TX, USA

      NOVA Chemicals Olefins, LLC

      10902 Fitzgerald RD
      Mont Belvieu, TX 77580

      Phone: 281.385.3660

    • Pittsburgh, PA, USA

      U.S. Commercial Center

      1555 Coraopolis Heights Road
      Moon Township, Pennsylvania 15108

      Phone: 412.490.4000
      Fax: 412.490.4155

    • Sarnia, ON, CA

      Manufacturing East Corporate Center

      Building 1040, Suite 201
      1086 Modeland Road
      Sarnia, ON
      Canada N7S 6L2

      Phone: 519.862.2961
      Fax: 519.481.2803

    • Shanghai, China

      Asia Operating Center

      Room 2304
      Unit A08, ATLAS Service Center, 11F, PLAZA 336
      No.336 Mid-Xizang Road
      Shanghai, P.R. 200001

      Phone: 86.21.2321.3355


    Technology Centers

    • Centre for Applied Research

      2928 16 Street, N.E.
      Calgary, Alberta
      Canada T2E 7K7

      Phone: 403.250.4700

    • Centre for Performance Applications

      3620 32 Street, N.E.
      Calgary, Alberta
      Canada T1Y 6G7

      Phone: 403.291.8444

    • Beaver Valley Technology Center & Pilot Plant

      400 Frankfort Road
      Monaca, PA 15061

      Phone: 724.774.1000